Utility Billing and Water Submetering for Multifamily / HOAs

Key Features For Owners/Managers

Utility Expense Management: Suite of audit and analysis tools for RUBS and Usage Based billing.

Accurate, Usage Based Billing: Automated billing of actual usage for each household.

Financial Resilience: Maximum cost recovery and reduced utility costs.

Abnormal Usage / Leak Detection: Active monitoring and alerts to spot leaks and abnormal usage.

Water Conservation: Water usage savings varies by property and market.

Resident Satisfaction: Clear, transparent usage and billing for residents.

Our Solution

Automated Water Submetering: Submeter hardware installation, automated readings and billing.

Utility Billing Integration: Combine water, sewer, gas and trash bills all on a single bill.

Compliance & Education Support: Clear communication and regulatory guidance.

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Management Dashboard

Features a robust suite of data visualizations to help property managers track utility usage at the property, spot outliers and trends in energy usage and identify opportunities for energy upgrades. The platform includes automated Vacant Cost Recovery to ensure all applicable utility charges are allocated to respective tenants.

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Management Dashboard provides a complete utility overview for the multifamily property or HOA.
Water Submetering and Billing Platform for Multifamily and Apartment Communities

Billback Dashboard

A fully automated billback summary and analysis tools that aggregates all utility expenses and compares them with actual tenant billings, providing a complete view of collections. Our platform automatically monitors all utility billings and alerts managers to variances, provides vacant cost tracking, recovery percentages and includes detailed vacancy loss reports for managers and owners.

Tenant Dashboard

Tenant Dashboard combines all the tenants billing and usage data in an easy understand data rich dashboard. Tenants can track their monthly water usage and compare it to averages across the property and market as well as view current and past billing status and overall utility costs by month. Resident-friendly bills are clear with details on allocation methodology and fixed fees.

Water Submetering and Billing Platform for Multifamily and Apartment Communities

Frequently Asked Questions

In order to set up and submeter an HOA or subdivision for water submetering, the property needs to purchase and install submeters and automated submeter reading equipment. The reading equipment consists of a transceiver (transmitter) on each submeter and a hub (or Gateway)to collect all the submeter readings and upload them to the cloud.

The key benefits of submetering include:
  • Fair Cost Distribution: Charges based on actual usage, not arbitrary formulas
  • Water Conservation: Studies show 15-30% reduction in usage after submetering
  • Financial Benefits: Shifts water costs off landlord/HOA books
  • Leak Detection: Real-time alerts prevent costly water damage
  • Regulatory Compliance: Meets California SB7 and other state requirements
  • Increased Property Value: Submetered properties command higher valuations
  • Reduced Disputes: Transparent, usage-based billing eliminates arguments

⚖️ California Senate Bill 7 (Effective January 1, 2018)

New multifamily residential buildings and mixed-use developments in California must install individual water meters or submeters for each dwelling unit.

Our solution ensures full compliance:

  • Certified Submeters: All equipment meets California plumbing code standards
  • Automated Reading: Eliminates manual verification requirements
  • Detailed Reporting: Generate compliance reports for regulatory audits
  • Tenant Transparency: Usage data accessible to residents as required by law
  • Installation Coordination: Work with certified plumbers familiar with SB7
  • Ongoing Compliance: System updates automatically to meet evolving regulations

Applies to: Apartment buildings, condominiums, and mixed-use residential developments with building permits issued after January 1, 2018.

Not subject to SB7? Submetering still makes financial sense for existing properties through water savings and operational efficiency.

We provide a complete water submetering and billing solution for multifamily properties and HOAs/subdivisons. This includes:
  • Submeter hardware procurement and installation coordination.
  • Automated submeter reading and data collection.
  • Utility bill processing and auditing.
  • Tenant billing and collections.
  • Comprehensive reporting and dashboards for property managers and tenants.

The cost of water submetering varies based on the number of units and the type of submeters used (indoor versus outdoor and ease of installation). Generally, there is an upfront cost for hardware procurement and installation, followed by a monthly service fee based on the number of units. Please contact us for a customized quote.

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(For 5+ Unit Properties)

For more info on Submetering 5+ Unit Properties, please fill out the form below:

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